Our products are guaranteed for 5 years from date of purchase against any defect, flaw or imperfection. During this time, all parts judged defective by our warranty control department may be replaced in our workshops. Incidental costs of transportation and packing payable by the buyer. There are a number of limitations to the guarantee.
– Grates and parts directly in contact with the burning fuel are guaranteed for 1 year.
– Unfortunately we cannot offer a guarantee on the glass parts or fire bricks of our stoves.